Returns
RETURNS
If you wish to return/exchange an item bought online or in store for delivery, refunds/exchanges are granted providing the item/s is returned in its original condition with all tags attached within 14 days of receipt. After this time scale unfortunately we cant accept any refunds or exchanges
No refunds or exchanges are accepted on ANY items purchased in a sale or flash sale.
Returns Policy
Returns Policy
How do I return an item? Please send the parcel back using recorded delivery so you can track your order, we do not cover your shipping costs for the return of the item/s, and the item/s is your responsibility until it reaches us. Please email us at info@foxyfrox.co.uk for the return address to send to
Please note we cannot accept returns/exchanges if they are worn, damaged or stained with makeup/deodorant marks – if they are returned in this state then they will be sent back to you. We only accept exchanges if your size is still available and the item is still in stock, if not you are welcome to choose another item. Please email us if a refund/exchange is needed to info@foxyfrox.co.uk